Outage in Luno

Android users may not see certain promotional content

Resolved Minor
October 09, 2025 - Started 25 days ago - Lasted 44 minutes
Official incident page

Incident Report

Customers who are using Android devices may not be able to see certain Marketing/Promotional content in the Luno app. Customers who use Web or iOS will not be affected. Our team has identified the issue and is working on it as a priority. We apologise for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/09/2025 11:02AM

Update:

We are no longer seeing any issues for customers who use Android devices being unable to view certain marketing/promotional content in the Luno app.

We appreciate your patience in this matter.

IDENTIFIED 25 days ago - at 10/09/2025 10:27AM

Customers who are using Android devices may not be able to see certain Marketing/Promotional content in the Luno app.

Customers who use Web or iOS will not be affected.

Our team has identified the issue and is working on it as a priority.

We apologise for any inconvenience caused.

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