Outage in Luno

Delayed Balance Updates

Resolved Minor

October 19, 2025 - Started 6 months ago - Lasted about 20 hours
Official incident page

Incident Report

We have identified an issue that's causing delayed balance updates for customers who use our API. Our team is working on this as a priority Updates to follow.

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 07:02AM

Update:

We are no longer seeing any delays with balance updates.

We appreciate your patience and understanding in this matter.

MONITORING 6 months ago - at 10/19/2025 06:00PM

Update:

We have implemented a fix.

We are monitoring the result of the fix.

Customers who use the Luno API may still experience delayed balance updates.

Updates to follow

IDENTIFIED 6 months ago - at 10/19/2025 12:44PM

Update:

Customers may experience delays with balance updates with their Luno wallets.

Our team is working on this as a priority.

Updates to follow

IDENTIFIED 6 months ago - at 10/19/2025 11:21AM

We have identified an issue that's causing delayed balance updates for customers who use our API.

Our team is working on this as a priority

Updates to follow.

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