Outage in Luno

Intermittent Deposit errors in Nigeria

Resolved Minor
October 20, 2025 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue affecting deposits in Nigeria. Nigerian customers who attempt to deposit into their Luno account may experience an error. Unfortunately, this issue is on our payment providers' side; we are working with them to try to solve this as quickly as possible. Updates to follow.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 10/20/2025 11:03AM

Update:

We are no longer seeing errors when Nigerian customers attempt to deposit.

We appreciate your patience and understanding in this matter.

IDENTIFIED about 5 hours ago - at 10/20/2025 08:43AM

We have identified an issue affecting deposits in Nigeria.

Nigerian customers who attempt to deposit into their Luno account may experience an error.

Unfortunately, this issue is on our payment providers' side; we are working with them to try to solve this as quickly as possible.

Updates to follow.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook