Outage in Luno
Delayed Customer Withdrawals In South Africa
Resolved MinorIncident Report
We have identified an issue were there are delays with withdrawals. Customers in South Africa requesting ZAR withdrawals are seeing slower than normal withdrawal times.
We are working on the issue as a priority and we apologise for any inconvenienced caused.
Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 11/12/2025 02:00PM
Issue has been resolved, ZAR withdrawals are now processing.
MONITORING
21 days ago - at 11/12/2025 06:09AM
Withdrawals are now processing. We will monitor for any additional issues.
Thank you for your patience.
IDENTIFIED
22 days ago - at 11/11/2025 11:19AM
We have identified an issue were there are delays with withdrawals. Customers in South Africa requesting ZAR withdrawals are seeing slower than normal withdrawal times.
We are working on the issue as a priority and we apologise for any inconvenienced caused.
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