Multiple services affected due to downstream service provider outage

Following checks, we can confirm the issue is resolved

The service provider has informed us that the issue seems to be resolved. Luno teams are currently conducting checks on our services to confirm and ensure stability.

Luno Services continue to be impacted.

Luno teams are continuing to monitor the situation as a priority. We appreciate your patience in this matter.

Luno Services continue to be impacted.

Luno teams are continuing to monitor the situation as a priority. We appreciate your patience in this matter.

The downstream service provider is advising that some services are recovering. Some Luno services may still experience delays and Luno teams continue to monitor

A downstream service provider global outage is causing issues with some Luno services.

Currently we can confirm that you may see a delays in the following services;
- KYC Verification
- Deposits & Withdrawals across various tokens
- ADA (Cardano) staking rewards delays

We are in contact with the service provider to gather latest updates. Luno teams are monitoring the impact closely and any further services that we find to be impacted will be communicated here.

We apologise for the inconvenience and appreciate your patience.