Outage in Luno

Delayed bank withdrawals in Malaysia.

Resolved Minor
December 15, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

Incident Report

There is a temporary delay with Malaysia withdrawals requested on the 15th of December 2025, 3:45 PM to 16th of December, 12 PM. We’re working with the bank to get this resolved the soon. Any withdrawals submitted during this time 15th December 2025, 3:45 PM to 16th December, 9:59 AM are expected to reflect by today at 8:20 PM. 16th December 2025, 10 AM to 11:59 AM are expected to reflect by today 11PM You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934 We apologise for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 12/16/2025 08:54AM

Withdrawals are now processed as usual.

MONITORING 23 days ago - at 12/16/2025 04:16AM

There is a temporary delay with Malaysia withdrawals requested on the 15th of December 2025, 3:45 PM to 16th of December, 12 PM. We’re working with the bank to get this resolved the soon.

Any withdrawals submitted during this time

15th December 2025, 3:45 PM to 16th December, 9:59 AM are expected to reflect by today at 8:20 PM.
16th December 2025, 10 AM to 11:59 AM are expected to reflect by today 11PM

You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934

We apologise for the inconvenience caused.

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