Outage in Luno

Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Minor
December 24, 2025 - Started about 20 hours ago
Official incident page

Incident Report

The 25th and 26th of December 2025 are public holidays in South Africa, during which banks do not process payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 27th of December. Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934
Latest Updates ( sorted recent to last )
IDENTIFIED about 20 hours ago - at 12/24/2025 10:44AM

The 25th and 26th of December 2025 are public holidays in South Africa, during which banks do not process payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 27th of December.

Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934

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