Outage in Luno
Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa
Resolved MinorIncident Report
The 1st of January is a public holiday in South Africa, banks do not process payments on holidays. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 2nd of January 2026.
Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 01/02/2026 10:36AM
Withdrawals are now being processed as scheduled. Thank you.
IDENTIFIED
7 days ago - at 12/31/2025 12:23PM
The 1st of January is a public holiday in South Africa, banks do not process payments on holidays. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 2nd of January 2026.
Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
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