Outage in Luno
Delayed withdrawals in South Africa
Resolved MinorIncident Report
Current Status: Customers initiating withdrawals will experience longer-than-usual processing times.
What you need to know:
We have identified an issue causing withdrawals to get stuck in processing for our South African customers.
We are working to resolve this as soon as possible. We appreciate your understanding in this matter.
Updates to follow.
Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 02/26/2026 01:14PM
Update:
We are no longer seeing any delays to withdrawals.
This service is working as intended.
We thank you for your patience and understanding
IDENTIFIED
about 9 hours ago - at 02/26/2026 07:31AM
Current Status: Customers initiating withdrawals will experience longer-than-usual processing times.
What you need to know:
We have identified an issue causing withdrawals to get stuck in processing for our South African customers.
We are working to resolve this as soon as possible. We appreciate your understanding in this matter.
Updates to follow.
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