Outage in Luno

Delayed withdrawals in Kenya

Minor

March 24, 2026 - Started 4 days ago
Official incident page

Incident Report

We are currently experiencing an issue affecting withdrawals for customers in Kenya due to a disruption with one of our payment providers. As a result, some withdrawal requests may fail or not be processed as expected. Our team is actively working with the provider to resolve this as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.

Latest Updates ( sorted recent to last )

IDENTIFIED 2 days ago - at 03/26/2026 01:38PM

Our payment provider is currently working on resolving the issue affecting withdrawals in Kenya. We are continuing to work closely with them and monitoring progress.

We will share further updates as soon as more information becomes available. Thank you for your continued patience.

IDENTIFIED 4 days ago - at 03/24/2026 02:48PM

We are currently experiencing an issue affecting withdrawals for customers in Kenya due to a disruption with one of our payment providers. As a result, some withdrawal requests may fail or not be processed as expected.

Our team is actively working with the provider to resolve this as quickly as possible.

We appreciate your patience and will provide updates as more information becomes available.

Latest Luno outages

Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa - 8 days ago

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia - 9 days ago

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia - 11 days ago

Unable to Buy USDC Via PayU - 11 days ago

Delayed DOT staking reward payout - 19 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook