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Outage in Luno

Exchange Balance update delays

Resolved Minor
September 11, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Customers using the exchange and executing trades may see delays with their balance updates, which may cause customers who perform high-volume trading to experience disruptions with their trading due to the delays to balance updates. Customers who use Instant Buy and Sell will not be affected. We are working on this as a priority.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/11/2026 02:29PM

Update:

We are no longer seeing delays in balance updates for customers who use the exchange.

We appreciate your patience and understanding in this matter.

IDENTIFIED 1 day ago - at 09/11/2026 01:24PM

Customers using the exchange and executing trades may see delays with their balance updates, which may cause customers who perform high-volume trading to experience disruptions with their trading due to the delays to balance updates.

Customers who use Instant Buy and Sell will not be affected.

We are working on this as a priority.

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