Outage in Luno
Disabled Withdrawals In Kenya
Minor
September 30, 2026 - Started 4 days ago
Official incident page
Official incident page
Incident Report
We have identified an issue where Kenyan Customers will not be able to initiate any KES withdrawals due to an issue with our third party. Customers are advised to rather withdraw crypto as the alternative.
We are working to resolve the issue as a priority and we apologise for inconvenience caused.
Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 09/30/2026 09:51AM
We have identified an issue where Kenyan Customers will not be able to initiate any KES withdrawals due to an issue with our third party. Customers are advised to rather withdraw crypto as the alternative.
We are working to resolve the issue as a priority and we apologise for inconvenience caused.
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