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Outage in Luno

Delayed withdrawals in Nigeria

Resolved Minor
October 13, 2026 - Started 6 days ago - Lasted about 20 hours
Official incident page

Incident Report

Due to ongoing system maintenance by our payment partner, some customers may experience delays in withdrawal processing. We are actively collaborating with our provider to restore standard processing times as quickly as possible. We apologise for any inconvenience this may cause and appreciate your continued patience.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/14/2026 06:33AM

Our payment provider has successfully completed their system maintenance. Withdrawal services have been fully restored and are operating normally.

We appreciate your patience while we worked with our provider to restore their service.

IDENTIFIED 6 days ago - at 10/13/2026 10:57AM

Due to ongoing system maintenance by our payment partner, some customers may experience delays in withdrawal processing.

We are actively collaborating with our provider to restore standard processing times as quickly as possible.

We apologise for any inconvenience this may cause and appreciate your continued patience.

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