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Outage in Luno

Intermittent login issues on Luno

Resolved Minor
November 06, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue that is affecting customers attempting to log in to their Luno account. Customers who are logged in via mobile devices will not be affected; customers logged in on the web may experience timeouts and will not be able to log in. API customers will not be affected. We are working on this as a priority and apologize for any inconvenience caused. Updates to follow
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/06/2026 11:29PM

There are no longer any intermittent login issues.

We appreciate your patience and understanding in this matter.

IDENTIFIED 2 days ago - at 11/06/2026 09:19PM

We have identified an issue that is affecting customers attempting to log in to their Luno account.

Customers who are logged in via mobile devices will not be affected; customers logged in on the web may experience timeouts and will not be able to log in. API customers will not be affected.

We are working on this as a priority and apologize for any inconvenience caused.

Updates to follow

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