Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in LuxProvide

Access blocked due to high-level vulnerability

Resolved Major
April 29, 2026 - Started 16 days ago - Lasted about 15 hours

Incident Report

Dear MeluXina users, Due to a high-level vulnerability (CVE) we are preemptively blocking access to our HPC services. We will provide updates here when available. For any questions, please contact our Service Desk. Thank you for your understanding The LuxProvide team

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
MONITORING 16 days ago - at 04/30/2026 12:56PM

Dear MeluXina users,



MeluXina access has been restored as of 14:41 CEST with pending jobs resumed.

A mitigation to the identified security vulnerability has been deployed, and impacted some of the jobs running in the system today. Our support team will reach out to those potentially affected and offer our expert support.



A final fix is expected to be deployed in the near future without a production stop, once vendor patches are available and qualified on the system.



For any questions, please contact our Service Desk.

Thank you for your understanding and patience,

The LuxProvide team

IDENTIFIED 16 days ago - at 04/30/2026 10:17AM

A mitigation has been identified and is being applied to the login and compute environment.

INVESTIGATING 16 days ago - at 04/30/2026 06:55AM

A short update. We are currently monitoring the availability of security fixes from the software vendor, that will be applied as soon as they become available.



Login and compute nodes will be patched first and existing running compute jobs may need to be cancelled to allow the application of the permanent fix.



Updates will continue to be published here as soon as there is new information.



Thank you for your understanding and patience.

The LuxProvide team.

INVESTIGATING 16 days ago - at 04/29/2026 11:13PM

Dear MeluXina users,

Due to a high-level vulnerability (CVE) we are preemptively blocking access to our HPC services. We will provide updates here when available.



For any questions, please contact our Service Desk.

Thank you for your understanding

The LuxProvide team

Latest LuxProvide outages

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook