Outage in LuxSci

Degraded services due to server issues at our Phoenix data center

Resolved Minor

July 15, 2026 - Started 14 days ago - Lasted about 4 hours
Official incident page

Incident Report

An issue is affecting some servers at our Phoenix datacenter. Our data center provider Oracle is investigating the issue. Users may experience degraded services during this time.

Components affected

LuxSci Network Infrastructure LuxSci SecureForm LuxSci Hosted Email LuxSci Hosted Web Services LuxSci Shared WebMail

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 07/15/2026 11:53PM

Status: Resolved

Message:
Oracle has confirmed the issue affecting our Phoenix data center has been resolved. All services have returned to normal operation. We are sorry for any inconvenience this issue may have caused.

INVESTIGATING 14 days ago - at 07/15/2026 09:27PM

Oracle has updated us stating that their engineers are actively working to identify the root cause and restore normal service.. We do not yet have an ETA for when service will be fully restored.

INVESTIGATING 14 days ago - at 07/15/2026 07:43PM

An issue is affecting some servers at our Phoenix datacenter. Our data center provider Oracle is investigating the issue. Users may experience degraded services during this time.

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