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Outage in Macmillan Learning Achieve

Completed Assignments Not Reporting To The Gradebook

Resolved Minor
September 17, 2026 - Started 19 days ago - Lasted about 5 hours
Official incident page

Incident Report

Our technical team is actively investigating an issue which is resulting in assignments that were completed by students not reporting to the gradebook and in some cases still showing as "In Progress". **No grades have been lost.** Grades are recorded in the background but they will not currently show up in either Achieve or downstream in local Learning Management System's gradebooks. Students can continue to submit assignments and grades will eventually show up in the gradebook. We will continue to send updates until grades are reporting as expected.

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 09/17/2026 05:53PM

This issue was resolved and all completed assignments should appear as such with grades reporting to the gradebook.

INVESTIGATING 19 days ago - at 09/17/2026 01:32PM

Our technical team is actively investigating an issue which is resulting in assignments that were completed by students not reporting to the gradebook and in some cases still showing as "In Progress".

**No grades have been lost.**

Grades are recorded in the background but they will not currently show up in either Achieve or downstream in local Learning Management System's gradebooks.

Students can continue to submit assignments and grades will eventually show up in the gradebook.

We will continue to send updates until grades are reporting as expected.

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