Outage in Macquarie University IT

Incident - Service Unavailable / Service Outage: Publish, Resource Booker

Resolved Minor

February 02, 2026 - Started 12 days ago - Lasted 2 days
Official incident page

Incident Report

Publish, Resource Booker is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0198430 Services Affected: Publish, Resource Booker Impact: Staff For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/05/2026 12:57AM

This incident has been resolved.

MONITORING 11 days ago - at 02/04/2026 12:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 02/03/2026 06:08AM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/03/2026 01:48AM

Publish, Resource Booker is currently Unavailable.

We are working to resolve this and apologise for any inconvenience caused.

OneHelp Reference Number: INC0198430
Services Affected: Publish, Resource Booker
Impact: Staff

For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

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