Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in MacStadium

Customer Portal Outage

Resolved Minor
November 23, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Different aspects of our Customer Portal, including creating Support Tickets and viewing individual host information, are currently experiencing a service interruption. Our Developers are actively investigating this issue at present.
Components affected
MacStadium Customer Portal

Need to monitor MacStadium outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/23/2022 07:35PM

Our Developers have resolved the service interruption in our Customer Portal, and we have confirmed that both server details and Support Ticket creation are currently functioning as expected. All systems are now Operational.

INVESTIGATING about 3 years ago - at 11/23/2022 06:56PM

We are continuing to investigate the issue. At this time as Support Tickets created through the Customer Portal are blocked, please either email your support request to support@macstadium.com or reach out to us through LiveChat.

INVESTIGATING about 3 years ago - at 11/23/2022 06:41PM

Different aspects of our Customer Portal, including creating Support Tickets and viewing individual host information, are currently experiencing a service interruption. Our Developers are actively investigating this issue at present.

Latest MacStadium outages

Customer Portal Ticketing System Incident - 3 months ago
Customer Portal Incident: Support Center & Bare Metal Pages - 5 months ago
Private Cloud in Atlanta - 12 months ago
Customer Portal Ticketing System Incident - 12 months ago
Winter Storm Advisory – Our Preparedness for the Dublin Data Center Operations - about 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook