Outage in MacStadium
ATL - Loss of Access to Cloud Environments
Resolved MajorIncident Report
We are experiencing a broad outage of customers' ability to access their cloud environments in the Atlanta data center. We are actively investigating and will provide additional updates.
Components affected
MacStadium Atlanta Data CenterTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 07/06/2023 10:42PM
A fix has been implemented. All services are online, and we are monitoring the results. If you are still experiencing issues, please open a ticket via the Customer Portal.
IDENTIFIED
almost 3 years ago - at 07/06/2023 09:44PM
We are implementing the fix now and customers are coming back online. We should have all systems up shortly.
IDENTIFIED
almost 3 years ago - at 07/06/2023 09:09PM
We have determined root cause and are working to resolve the issue.
INVESTIGATING
almost 3 years ago - at 07/06/2023 08:35PM
All cloud environments are still operational. Only the ability to communicate with them has been affected. We have narrowed down the issue to a network configuration. We expect to correct the issue near term.
INVESTIGATING
almost 3 years ago - at 07/06/2023 08:25PM
We are experiencing a broad outage of customers' ability to access their cloud environments in the Atlanta data center. We are actively investigating and will provide additional updates.
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