Outage in MacStadium

Atlanta Power Interruption Affecting Some Customers

Resolved Minor

July 10, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

There is a power interruption affecting some of our customers in our Atlanta facility. We are currently working with our data center partner, DataBank, to restore power.

Components affected

MacStadium Atlanta Data Center

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/10/2024 03:41AM

We have confirmed power has been restored to all affected customers at this time. Please open a ticket if you’re experiencing any issue to your Atlanta-based servers.

MONITORING almost 2 years ago - at 07/10/2024 03:21AM

Our data center colo partner has restored power to the facility. We are working to confirm power has been restored to all affected customers.

IDENTIFIED almost 2 years ago - at 07/10/2024 03:04AM

Our data center colo partner has isolated the failure to a specific UPS. They are currently working to remediate the failure. There is still currently no ETA.

INVESTIGATING almost 2 years ago - at 07/10/2024 02:31AM

Our data center colo partner is actively engaged and troubleshooting the power interruption at the site. We will post the ETA when it is provided to us.

INVESTIGATING almost 2 years ago - at 07/10/2024 02:00AM

There is a power interruption affecting some of our customers in our Atlanta facility. We are currently working with our data center partner, DataBank, to restore power.

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