Outage in MacStadium

Atlanta Power Interruption Affecting Some Customers

Resolved Minor
July 09, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

There is a power interruption affecting some of our customers in our Atlanta facility. We are currently working with our data center partner, DataBank, to restore power.
Components affected
MacStadium Atlanta Data Center
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/10/2024 03:41AM

We have confirmed power has been restored to all affected customers at this time. Please open a ticket if you’re experiencing any issue to your Atlanta-based servers.

MONITORING over 1 year ago - at 07/10/2024 03:21AM

Our data center colo partner has restored power to the facility. We are working to confirm power has been restored to all affected customers.

IDENTIFIED over 1 year ago - at 07/10/2024 03:04AM

Our data center colo partner has isolated the failure to a specific UPS. They are currently working to remediate the failure. There is still currently no ETA.

INVESTIGATING over 1 year ago - at 07/10/2024 02:31AM

Our data center colo partner is actively engaged and troubleshooting the power interruption at the site. We will post the ETA when it is provided to us.

INVESTIGATING over 1 year ago - at 07/10/2024 02:00AM

There is a power interruption affecting some of our customers in our Atlanta facility. We are currently working with our data center partner, DataBank, to restore power.

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