Outage in Magnus Box

Akira - Storage cluster Outage

Resolved Minor
September 02, 2023 - Started about 2 years ago - Lasted 2 days

Incident Report

We experienced a temporary disruption in the VPN connectivity of our Akira Storage Cluster last night, which led to incomplete scheduled backups. The issue has been resolved, and we've implemented enhanced monitoring measures to prevent future interruptions. We are now in the process of catching up on the missed backups. We apologize for any inconvenience this may have caused and thank you for your understanding as we continually work to improve our services.
Components affected
Magnus Box US-Northeast - Akira Storage Cluster

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Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/02/2023 10:36PM

We experienced a temporary disruption in the VPN connectivity of our Akira Storage Cluster last night, which led to incomplete scheduled backups. The issue has been resolved, and we've implemented enhanced monitoring measures to prevent future interruptions. We are now in the process of catching up on the missed backups. We apologize for any inconvenience this may have caused and thank you for your understanding as we continually work to improve our services.

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