Outage in Mailchimp
Contact count discrepancies
Resolved Major
May 14, 2026 - Started about 23 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Mailchimp experienced contact count discrepancies affecting the Audience Analytics and Home Page displays for 3.5 hours. The actual contact table data remained accurate and unaffected during the incident. The engineering team resolved the display issue that was causing incorrect contact counts to appear in the analytics and dashboard views.
We are currently aware of and investigating an issue with Contact count discrepancies on our Audience Analytics and Home Page. Contact table numbers are not affected. Our Engineering team is working on a resolution and we will provide further updates as they become available.
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