Outage in MailerSend

We experienced a technical issue

Resolved Major

April 12, 2023 - Started over 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We experienced a technical issue during our release, which caused an outage on our sending servers. Our engineers worked on a fix as soon as we identified the root cause. This incident happened at 10:36 am UTC+2 and resulted in losing emails sent with our SMTP relay. We apologize for this downtime. We know you have emails to deliver, so we have been 100% focused on resolving this and preventing future issues. You can check the status page for regular updates. We appreciate your understanding, The MailerSend team

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 04/12/2023 04:52PM

This incident has been resolved.

MONITORING over 3 years ago - at 04/12/2023 01:19PM

SMTP is now operational.

MONITORING over 3 years ago - at 04/12/2023 01:15PM

We experienced a technical issue during our release, which caused an outage on our sending servers. Our engineers worked on a fix as soon as we identified the root cause. This incident happened at 10:36 am UTC+2 and resulted in losing emails sent with our SMTP relay.
We apologize for this downtime. We know you have emails to deliver, so we have been 100% focused on resolving this and preventing future issues. You can check the status page for regular updates.

We appreciate your understanding,
The MailerSend team

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