Outage in MailerSend

We are experiencing a technical issue

Resolved Minor
July 16, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue that is currently affecting our email delivery to GMail accounts. Due to a rate-limiting issue, emails sent to GMail addresses are being deferred, resulting in delays in delivery. Our engineers are actively investigating the cause of this rate-limiting issue and are working diligently to resolve it as quickly as possible. We understand the frustration and inconvenience this may cause, and we deeply apologize for any disruptions this issue may have created for you or your business.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/16/2024 02:06PM

Deliverability rate should be back to normal.

MONITORING over 1 year ago - at 07/16/2024 01:34PM

A fix has been implemented, new emails should not be deferred.

INVESTIGATING over 1 year ago - at 07/16/2024 12:34PM

We are aware of an issue that is currently affecting our email delivery to GMail accounts. Due to a rate-limiting issue, emails sent to GMail addresses are being deferred, resulting in delays in delivery.

Our engineers are actively investigating the cause of this rate-limiting issue and are working diligently to resolve it as quickly as possible.

We understand the frustration and inconvenience this may cause, and we deeply apologize for any disruptions this issue may have created for you or your business.

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