Outage in Mailgun
Automatic Sender Security Records Not Provisioning
Resolved MinorIncident Report
Summary AI Generated
Mailgun experienced an issue where customers creating domains with Automatic Sender Security had CNAME records provisioned without the corresponding TXT records for DKIM keys. The Control Panel was affected for 27.1 hours, preventing proper email authentication setup for new domains. The issue was resolved after implementing a fix and monitoring the results.
Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.
Components affected
Mailgun Control PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/07/2026 06:42PM
This incident has been resolved.
MONITORING
3 days ago - at 05/07/2026 12:40PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 05/06/2026 07:46PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 05/06/2026 03:40PM
Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.
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