Outage in Make

AI agents not working on EU2 and US2 zones

Resolved Major

August 19, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are observing issues with AI Agents on EU2 and US2 zones. The feature is not operational right now. We are looking into this and will provide update in no more than 30min.

Components affected

Make eu2.make.com

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 08/19/2025 02:15PM

This incident has been resolved

MONITORING 10 months ago - at 08/19/2025 01:33PM

A fix has been verified on our testing environment and rolled out to affected zones. We will keep monitoring this issue before it's considered fully fixed.

IDENTIFIED 10 months ago - at 08/19/2025 01:06PM

We have prepared a fix and are currently testing it before deploying it to affected zones. We will update again in 30min.

IDENTIFIED 10 months ago - at 08/19/2025 12:36PM

We have identified the root cause and working on a fix. We will update again in 30min.

IDENTIFIED 10 months ago - at 08/19/2025 12:12PM

We are continuing to work on a fix for this issue. We will update again no later than in next 30min.

IDENTIFIED 10 months ago - at 08/19/2025 11:45AM

We are continuing to work on a fix for this issue. We will update again no later than in next 30min.

IDENTIFIED 10 months ago - at 08/19/2025 11:14AM

We have identified an issue with the AI Agents service and working with the engineering team to fix it.

INVESTIGATING 10 months ago - at 08/19/2025 10:51AM

We are observing issues with AI Agents on EU2 and US2 zones. The feature is not operational right now.
We are looking into this and will provide update in no more than 30min.

Latest Make outages

Scenarios execution degraded - eu2.make.com - 21 days ago

Facebook Lead Ads Error: "Unsupported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation" - 21 days ago

Dashboard unavailable for some users - about 1 month ago

Dashboard unavailable for some users - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook