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Outage in Make

Scenarios Execution Problems on US2

Resolved Major
March 31, 2026 - Started about 14 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Make experienced a major incident on the US2 zone where scenario executions were failing at an increased rate, lasting 5.3 hours starting at 17:20 CET. The engineering team identified and applied a temporary fix to stop scenarios from failing to initialize, though this caused execution delays of up to 49 minutes and some webhook rejections during remediation. The incident was fully resolved with normal operations restored and all execution delays eliminated.

We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 03/31/2026 09:02PM

This incident has been resolved.

MONITORING about 11 hours ago - at 03/31/2026 07:21PM

The scenario queue has been fully processed and the zone is now operating under normal conditions. During the course of the incident, some scenario executions have been delayed for up to 49 minutes from their scheduled execution time. All scenarios are now being executed without delays. We are switching the incident status to Monitoring. We apologize for any inconvenience caused.

IDENTIFIED about 11 hours ago - at 03/31/2026 06:37PM

The scenario queue processing has been stabilized. We are still experiencing a minor delay in scenario executions of approximately 8 minutes compared to the scheduled execution times. We continue implementing a permanent solution.

IDENTIFIED about 13 hours ago - at 03/31/2026 05:14PM

As a side effect of the remediation, scheduled executions have been delayed by approximately 10 minutes. Some incoming webhook requests may have been rejected. We are now processing the execution queue and the processing capacity of the zone is returning to normal state.

IDENTIFIED about 13 hours ago - at 03/31/2026 04:33PM

We identified the root cause of the incident and applied a temporary fix. Scenarios are no longer failing to initialize. We continue with the investigation.

INVESTIGATING about 14 hours ago - at 03/31/2026 03:48PM

We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.

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