Outage in Malomo
Intermittent Service Issues with Tracking Page Creator
Resolved MinorIncident Report
We are currently investigating a connectivity issue with our Tracking Page Creator feature. The Tracking Page Creator in our dashboard may be slow to load or may fail to show existing tracking pages created in Shopify themes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/08/2024 04:32PM
The connectivity issues have been resolved.
IDENTIFIED
almost 2 years ago - at 08/01/2024 03:33PM
Our team has identified intermittent connectivity issues via the Shopify API. This is causing our Tracking Page Creator to be slow to load, as our system waits for theme information from Shopify. We're working with Shopify Partner Support to address the issue.
INVESTIGATING
almost 2 years ago - at 07/31/2024 07:27PM
We are currently investigating a connectivity issue with our Tracking Page Creator feature. The Tracking Page Creator in our dashboard may be slow to load or may fail to show existing tracking pages created in Shopify themes.
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