Outage in Malomo

Klaviyo event delivery failures

Resolved Major

March 09, 2026 - Started about 2 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently investigating an issue affecting event delivery to Klaviyo. Some customers may experience delays or failures with events being sent to Klaviyo. Our team has identified authentication-related errors beginning around March 7 and is actively working to determine the root cause and restore normal event delivery. We will provide updates as we learn more.

Components affected

Malomo Klaviyo

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/10/2026 03:46PM

This incident has been resolved. Klaviyo events are processing as expected now. Our backlog of events that were queued during the incident were processed and notifications were triggered as our events caught up.

MONITORING about 2 months ago - at 03/09/2026 09:12PM

A fix has been deployed and we are monitoring results.

INVESTIGATING about 2 months ago - at 03/09/2026 07:10PM

We are currently investigating an issue affecting event delivery to Klaviyo. Some customers may experience delays or failures with events being sent to Klaviyo.

Our team has identified authentication-related errors beginning around March 7 and is actively working to determine the root cause and restore normal event delivery.

We will provide updates as we learn more.

Latest Malomo outages

Tracking update issues - about 2 months ago

Delayed events - 6 months ago

Klaviyo Integration Delayed Event Processing - 8 months ago

Duplicate Order Created Events - 11 months ago

Dashboard Orders List - about 1 year ago

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