Outage in Malomo

Dashboard Orders List

Resolved Minor
April 28, 2025 - Started 25 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Our team has identified an issue with slow load times in the dashboard Orders list, which is preventing orders and order history from being shown. Our team is currently working to fix this issue. No order information has been lost and all events are continuing to process as expected; the issue is only preventing the orders list from loading properly.
Components affected
Malomo Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 04/28/2025 07:14PM

This incident has been resolved.

MONITORING 25 days ago - at 04/28/2025 05:28PM

We are continuing to monitor for any further issues.

MONITORING 25 days ago - at 04/28/2025 05:28PM

This issue has been fixed and our dashboard is now loading the orders list. Our team is continuing to monitor while our system indexes a backlog of orders to display. We expect to fully resolve this issue shortly.

IDENTIFIED 25 days ago - at 04/28/2025 03:18PM

Our team has identified an issue with slow load times in the dashboard Orders list, which is preventing orders and order history from being shown. Our team is currently working to fix this issue. No order information has been lost and all events are continuing to process as expected; the issue is only preventing the orders list from loading properly.

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