Outage in Malomo

Intermittent Shopify Order Created Event Delays

Resolved Minor
November 29, 2024 - Started 11 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently observing minor delays in event processing. While all events are being processed successfully, some customers may experience slight delays in their events reaching integrations. Our team is working to clear the queue and eliminate these delays quickly. We will share further updates as we continue to resolve the issue.
Components affected
Malomo API

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/30/2024 06:06PM

After close monitoring, we're continuing to see our events processing quickly to integrations without delays.

MONITORING 11 months ago - at 11/30/2024 01:12AM

We are seeing the queue processing events with minimal delay, and continuing to monitor it.

IDENTIFIED 11 months ago - at 11/29/2024 10:12PM

We are currently observing minor delays in event processing. While all events are being processed successfully, some customers may experience slight delays in their events reaching integrations. Our team is working to clear the queue and eliminate these delays quickly. We will share further updates as we continue to resolve the issue.

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