Outage in ManageEngine
Partial Outage - Endpoint Central Cloud, Patch Manager Plus Cloud, Remote Access Plus Cloud
Resolved Minor
June 20, 2026 - Started 1 day ago
- Lasted 1 day
Incident Report
Summary AI Generated
A partial outage affected ManageEngine's Endpoint Central Cloud, Patch Manager Plus Cloud, and Remote Access Plus Cloud due to a failure in the on-demand messaging system. Users experienced inaccurate device live status and failures with on-demand actions such as On-Demand Scans and Remote Control. The incident lasted approximately 31 hours before being resolved.
We are currently experiencing an issue with our on-demand messaging system. As a result, some users may notice discrepancies in device live status or encounter failures when performing on-demand actions, such as On-Demand Scans and Remote Control.
Our team is actively investigating the root cause and working toward a resolution. We will provide further updates here as new information becomes available. We sincerely apologize for any inconvenience caused.
Components affected
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