Outage in Manatal

Unable to perform quick searches due to a temporary issue with Quick Search feature

Resolved Minor
November 18, 2025 - Started 6 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing a technical issue affecting the Quick Search feature. Some users may be unable to retrieve search results when performing quick searches. We are actively investigating the root cause and working to restore full functionality. We will provide an update in the next 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/18/2025 08:03AM

Our team has confirmed that the Quick Search indexing issue has been fully resolved. All newly created candidates, jobs, organizations, and contacts are now being indexed in Quick Search as expected, and the feature is operating normally.

During the disruption window, some records created between the affected times were not indexed. These missing entries have now been fully backfilled and are visible in Quick Search.

MONITORING 6 days ago - at 11/18/2025 06:03AM

The Quick Search feature is fully operational following the fix. All the records have been backfilled, and we can confirm that they appear in Quick Search results. The system remains stable, and we are continuing to monitor the performance. We'll share an update in the next 30 minutes.

MONITORING 6 days ago - at 11/18/2025 04:35AM

The Quick Search feature continues to remain fully operational following the fix. We have identified that during the downtime between Nov 17, 10:28 p.m. UTC and Nov 18, 2:05 a.m. UTC, new objects created in Manatal (candidates, jobs, organizations, and contacts) were not indexed in Quick Search.

The candidate records have been backfilled, we are currently backfilling the other records, and they will appear in Quick Search results shortly. The system remains stable, and we are continuing to monitor performance closely. We will provide another update within the next 30 minutes.

MONITORING 6 days ago - at 11/18/2025 04:18AM

The Quick Search feature continues to remain fully operational following the fix. The system remains stable, and we are continuing to monitor performance closely. We will provide another update within the next 30 minutes or sooner if any anomalies are detected.

MONITORING 6 days ago - at 11/18/2025 03:30AM

The Quick Search feature continues to remain fully operational following the fix. We are continuing to monitor the system to ensure stable performance. We will provide another update within the next 30 minutes or sooner if any anomalies are detected.

MONITORING 6 days ago - at 11/18/2025 03:00AM

We identified the root cause and we have implemented a fix for the issue affecting Quick Search. Search functionality has been restored and results are now returning correctly. We are currently monitoring system performance to ensure stability and full resolution. We will provide another update within the next 30 minutes or sooner if any anomalies are detected.

INVESTIGATING 6 days ago - at 11/18/2025 02:30AM

We are currently experiencing a technical issue affecting the Quick Search feature. Some users may be unable to retrieve search results when performing quick searches. We are actively investigating the root cause and working to restore full functionality. We will provide an update in the next 30 minutes.

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