Outage in Mangopay

Elevated Error Rates

Resolved Minor
October 23, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing elevated error rates affecting certain services within our platform. Our teams are actively investigating the issue and working on a resolution. We will continue to provide updates as more information becomes available. Thank you for your patience.
Components affected
Mangopay MANGOPAY Production API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/23/2024 06:45PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/23/2024 06:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/23/2024 05:45PM

The issue has been identified and a fix is being implemented.

MONITORING about 2 months ago - at 10/23/2024 05:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/23/2024 04:24PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 10/23/2024 04:24PM

We are experiencing elevated error rates affecting certain services within our platform. Our teams are actively investigating the issue and working on a resolution. We will continue to provide updates as more information becomes available. Thank you for your patience.

Latest Mangopay outages

Payment Processing Timeouts - about 2 months ago
Elevated Error Rates - about 2 months ago
Elevated Error Rate - 2 months ago

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