Outage in Mangopay

Payment Processing Timeouts

Resolved Minor
November 03, 2024 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue outside of our platform causing timeouts during payment processing. We are collaborating with the external provider to resolve it. We will share further updates once more information is available.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/03/2024 02:26PM

This incident has been resolved.

MONITORING 4 months ago - at 11/03/2024 01:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 11/03/2024 09:04AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 11/03/2024 08:40AM

We have identified an issue outside of our platform causing timeouts during payment processing. We are collaborating with the external provider to resolve it. We will share further updates once more information is available.

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