Outage in ManyChat

Meta issue: Cropped Messages on Instagram

Resolved Minor
July 01, 2024 - Started about 1 year ago - Lasted about 2 months

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Outage Details

Some messages that contain buttons may appear cropped on the Instagram app. This issue is beyond our control and requires intervention from the Meta team. We are looking into many similar reports at this time and have already escalated this issue directly to Meta. While we can't share the report link due to privacy restrictions, please be assured that we are actively monitoring the situation.
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 07/01/2024 01:52PM

Some messages that contain buttons may appear cropped on the Instagram app. This issue is beyond our control and requires intervention from the Meta team. We are looking into many similar reports at this time and have already escalated this issue directly to Meta. While we can't share the report link due to privacy restrictions, please be assured that we are actively monitoring the situation.

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