Outage in ManyChat
Delays and failures in Follow to DM (Say Hi to New Followers) automation on Instagram
Minor
March 19, 2026 - Started about 10 hours ago
Incident Report
We are aware of reports of the Follow to DM automation not triggering or behaving inconsistently for some Instagram accounts. Affected users may experience delayed or no message delivery, despite the automation being correctly configured and eligible. Our team is actively investigating. We will provide updates as new information becomes available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 03/17/2026 03:00AM
We are aware of reports of the Follow to DM automation not triggering or behaving inconsistently for some Instagram accounts. Affected users may experience delayed or no message delivery, despite the automation being correctly configured and eligible. Our team is actively investigating. We will provide updates as new information becomes available.
Latest ManyChat outages
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WhatsApp Message Delivery Errors - 7 months ago
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