Outage in ManyChat
[Instagram] Automations Webhooks Missing Issue
Resolved Minor
October 23, 2025 - Started 6 months ago
- Lasted 6 months
Incident Report
We’re aware of an issue where webhooks are not being delivered for some Instagram accounts. This may cause **automations to fail to trigger or stop when a button is clicked**. The issue has been reported to Meta, and we’re monitoring it while awaiting their response.We’ll share updates here as soon as more information is available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
7 months ago - at 10/03/2025 03:00PM
We’re aware of an issue where webhooks are not being delivered for some Instagram accounts. This may cause **automations to fail to trigger or stop when a button is clicked**. The issue has been reported to Meta, and we’re monitoring it while awaiting their response.We’ll share updates here as soon as more information is available. Thank you for your patience.
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