Outage in Mapbox

Degraded Mapbox Live Traffic Data

Resolved Minor
May 30, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs informed by stale live traffic data in the affected regions. Customers using traffic-maps may view tiles informed by stale live traffic data in the affected regions. Customers of Mapbox Traffic Data may not receive timely live traffic data updates in the affected regions.
Components affected
Mapbox API Mapbox Traffic Data Mapbox Traffic Congestion Visual Layer
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/31/2023 02:04AM

This incident has been resolved.

MONITORING over 2 years ago - at 05/31/2023 01:33AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 05/31/2023 01:05AM

Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs informed by stale live traffic data in the affected regions. Customers using traffic-maps may view tiles informed by stale live traffic data in the affected regions. Customers of Mapbox Traffic Data may not receive timely live traffic data updates in the affected regions.

Latest Mapbox outages

Missing Closures Icons in Traffic Maps v1 - 23 days ago
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Degraded ETA and Traffic Visualization - 3 months ago
Increased Searchbox latency for eu-west-1 P95 - 5 months ago

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