Outage in Mapbox

Missing or incorrect road closure data for Traffic V1 API and Matrix API

Resolved Minor
September 05, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating degraded performance for the Matrix API and Traffic Maps v1. Customers of these services may experience missing or incorrect road closure data. We have identified the root cause and are working towards a solution.
Components affected
Mapbox Traffic Congestion Visual Layer Mapbox API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/05/2023 11:59PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 09/05/2023 09:00PM

We are investigating degraded performance for the Matrix API and Traffic Maps v1. Customers of these services may experience missing or incorrect road closure data. We have identified the root cause and are working towards a solution.

Latest Mapbox outages

Increased latency and errors on Tile APIs - about 11 hours ago
Traffic Maps V1 Degraded Performance - 2 months ago
Delayed delivery of Mapbox Traffic Data - 3 months ago
AWS system-wide outage impacting Mapbox traffic and ETAs - 8 months ago
Increased Vector Tile errors - 8 months ago

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