Outage in Marqeta

EU based customers may experience failures reaching APIs

Resolved Major
January 15, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Marqeta customers hosted on marqeta.eu may be experiencing failures reaching APIs. This may display as a 500 response status. A response team is engaged and has isolated the source of the challenge. Customers hosted on marqeta.com are not affected.
Components affected
Marqeta Core API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/15/2025 10:08PM

This incident has been resolved. Customers hosted on marqeta.eu should no longer experience errors reaching APIs.

INVESTIGATING about 2 months ago - at 01/15/2025 08:51PM

Response team continues to investigate the quickest solution to API failures on marqeta.eu. Customers hosted on marqeta.com continue to be unaffected.

INVESTIGATING about 2 months ago - at 01/15/2025 07:50PM

Marqeta customers hosted on marqeta.eu may be experiencing failures reaching APIs. This may display as a 500 response status. A response team is engaged and has isolated the source of the challenge. Customers hosted on marqeta.com are not affected.

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