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Outage in Marqeta

Increase in Digital Wallet Tokens Not Found Errors

Resolved Minor
July 28, 2025 - Started 7 months ago - Lasted 1 day
Official incident page

Incident Report

Some users on the Visa network may encounter a digital wallet tokens not found error. Some users may also see a different wallet token status when comparing Marqeta to Visa. Engineers have engaged Visa for more information, they expect a response within 48 hours.
Components affected
Marqeta Digital Wallets & Tokenization

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/30/2025 04:03PM

The occurrence of errors has returned to normal levels. Visa confirms this is due to an unreported issue with their network, they will continue to investigate.

INVESTIGATING 7 months ago - at 07/29/2025 06:46PM

As of 12:13 PM ET we observed a reduction in digital wallet tokens - not found errors. Visa is still actively investigating the root cause of the issue.

INVESTIGATING 7 months ago - at 07/28/2025 10:52PM

Some users on the Visa network may encounter a digital wallet tokens not found error. Some users may also see a different wallet token status when comparing Marqeta to Visa. Engineers have engaged Visa for more information, they expect a response within 48 hours.

Latest Marqeta outages

Elevated API Timeouts - 3 days ago
Sandbox simulations/cardtransactions/ endpoint is reporting 503 - 4 days ago
Duplicate transaction postings - 9 days ago
STIPs across all networks - 13 days ago
Tokenmanager EU is Down - 19 days ago

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