Outage in Marqeta

Possible Visa Outage Affecting Digital Wallet Tokens

Resolved Major
August 07, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our engineers have detected a possible Visa outage. Cardholders may not be able to provision their digital wallet token on the Visa network. We are investigating and awaiting confirmation from Visa.
Components affected
Marqeta Digital Wallets & Tokenization

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/08/2025 12:13AM

Visa has confirmed resolution. Cardholders should no longer be experiencing issues.

IDENTIFIED 4 months ago - at 08/07/2025 11:06PM

Visa confirmed issue identification and currently Visa's support team are working on mitigating the issue from their side.

INVESTIGATING 4 months ago - at 08/07/2025 09:33PM

Case priority has been raised with Visa, and Visa's support team confirmed engagement to resolve the issue

INVESTIGATING 4 months ago - at 08/07/2025 08:21PM

Our engineers have detected a possible Visa outage. Cardholders may not be able to provision their digital wallet token on the Visa network. We are investigating and awaiting confirmation from Visa.

Latest Marqeta outages

Impact on Risk & Disputes services - about 1 month ago
Marqeta customers might observe a delay in settlement and clearing processes in Visa Network - about 1 month ago
Delay in Delivering VISA Detail and SMS Files - about 1 month ago
Marqeta Dashboard Report Customization Partial Outage - about 2 months ago
Incomplete MQD/DIVA API and Bank Files Data - about 2 months ago

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