Outage in Mastercard API
Sandbox - Service issue detected
Resolved Major
August 25, 2026 - Started 2 days ago
- Lasted about 10 hours
Incident Report
Summary AI Generated
A major service incident affected Mastercard's Sandbox environment, specifically impacting the MDES Customer Service and Merchant Match Tool APIs. The outage lasted approximately 10.4 hours before resolution. No further details on root cause or remediation steps were provided.
Affected services: MDES Customer Service, Merchant Match Tool
Components affected
Mastercard API MDES Customer Service Mastercard API Merchant Match Tool Mastercard API SandboxTrusted by 1,000+ teams
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