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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1759 Mastercard API outages since October 2025. The 1759 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 22, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 22, 2026 4:29 PM EDT · Resolved Apr 22, 2026 11:54 PM EDT · Duration about 7 hours

The Mastercard API experienced a major service issue in the Sandbox environment affecting the Promotions Digital Enablement service. The incident impacted both the Promotions Digital Enablement component and the Sandbox environment for 7.4 hours. The service has since been restored to normal operation.

Major April 22, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 22, 2026 12:20 PM EDT · Resolved Apr 22, 2026 4:25 PM EDT · Duration about 4 hours

The Mastercard API experienced a major service issue in the Sandbox environment affecting the Promotions Digital Enablement service. The incident impacted both the Promotions Digital Enablement component and the Sandbox environment for 4.1 hours. The service has since been restored to normal operation.

Major April 22, 2026

April 2026: Production - Service issue detected

Detected Apr 22, 2026 9:31 AM EDT · Resolved Apr 22, 2026 9:35 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Identifier component in production. The incident impacted the Merchant Identifier service functionality for 4 minutes. The service has been restored to normal operation.

Major April 22, 2026

April 2026: Production - Service issue detected

Detected Apr 22, 2026 6:16 AM EDT · Resolved Apr 22, 2026 6:20 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the BS Creditor API in production for 4 minutes. The incident impacted the BS Creditor API component and production environment. The service has been restored to normal operation.

Major April 22, 2026

April 2026: Production - Service issue detected

Detected Apr 22, 2026 4:03 AM EDT · Resolved Apr 22, 2026 4:07 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the BIN Lookup service in production. The incident impacted the BIN Lookup component and lasted for 4 minutes. The service has been restored to normal operation.

Major April 21, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 21, 2026 4:06 PM EDT · Resolved Apr 21, 2026 4:31 PM EDT · Duration 24 minutes

The Mastercard API experienced a major service issue affecting the Crypto Solutions component in the Sandbox environment. The incident impacted the Crypto Solutions service and Sandbox functionality for 24 minutes before being resolved.

Major April 21, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 21, 2026 3:09 PM EDT · Resolved Apr 21, 2026 3:13 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Crypto Solutions component in the Sandbox environment. The incident impacted the Crypto Solutions service and Sandbox functionality for 4 minutes. The service has been restored to normal operation.

Major April 21, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 21, 2026 2:45 PM EDT · Resolved Apr 21, 2026 2:49 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Crypto Solutions component in the Sandbox environment. The incident impacted the Crypto Solutions service and Sandbox functionality for 4 minutes. The service has been restored to normal operation.

Major April 21, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 21, 2026 12:41 PM EDT · Resolved Apr 21, 2026 12:45 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MDES Customer Service in the Sandbox environment. The incident impacted both the MDES Customer Service and Sandbox components for 4 minutes before being resolved.

Major April 21, 2026

April 2026: Production - Service issue detected

Detected Apr 21, 2026 11:57 AM EDT · Resolved Apr 21, 2026 12:01 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting Mastercom services in the production environment. The incident impacted Mastercom functionality for 4 minutes before being resolved. Production services were restored to normal operation.