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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1289 Mastercard API outages since October 2025. The 1289 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 18, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 18, 2026 9:33 AM EDT · Resolved Apr 18, 2026 9:37 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Mastercom service and Sandbox environment. The incident impacted the Mastercom component's functionality within the sandbox testing environment. The service disruption was resolved after 4 minutes.

Major April 18, 2026

April 2026: Production - Service issue detected

Detected Apr 18, 2026 5:44 AM EDT · Resolved Apr 18, 2026 5:48 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting Crypto Solutions in the production environment. The incident impacted crypto-related services and functionality for users during the outage period. The service was restored after 4 minutes of downtime.

Major April 18, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 18, 2026 5:12 AM EDT · Resolved Apr 18, 2026 5:16 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MDES Customer Service component in the Sandbox environment. The incident impacted both the MDES Customer Service functionality and the broader Sandbox environment for 4 minutes before being resolved.

Major April 18, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 18, 2026 2:48 AM EDT · Resolved Apr 18, 2026 2:52 AM EDT · Duration 4 minutes

The Mastercard API sandbox environment experienced a major service issue affecting the Priceless Specials service. Both the Priceless Specials component and the sandbox environment were impacted during the incident. The service was restored after 4 minutes.

Major April 18, 2026

April 2026: Production - Service issue detected

Detected Apr 18, 2026 2:48 AM EDT · Resolved Apr 18, 2026 2:52 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Priceless Specials component in production. The incident impacted the Priceless Specials service functionality for 4 minutes before being resolved.

Major April 18, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 18, 2026 2:36 AM EDT · Resolved Apr 18, 2026 2:40 AM EDT · Duration 4 minutes

The Mastercard API sandbox environment experienced a major service issue affecting the Priceless Specials component. The incident impacted both the Priceless Specials service and the sandbox testing environment. The service was restored after 4 minutes.

Major April 17, 2026

April 2026: Production - Service issue detected

Detected Apr 17, 2026 9:03 PM EDT · Resolved Apr 17, 2026 9:07 PM EDT · Duration 4 minutes

A major service issue affected Mastercard API's Straight Through Processing component in the production environment. The incident impacted the core payment processing functionality for 4 minutes. The service has been restored to normal operation.

Major April 17, 2026

April 2026: Production - Service issue detected

Detected Apr 17, 2026 8:55 PM EDT · Resolved Apr 17, 2026 8:59 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting Straight Through Processing functionality in production. The incident impacted the Straight Through Processing component and production environment for 4 minutes. The service has been restored to normal operation.

Major April 17, 2026

April 2026: Production - Service issue detected

Detected Apr 17, 2026 8:35 PM EDT · Resolved Apr 17, 2026 8:51 PM EDT · Duration 16 minutes

The Mastercard API experienced a major service issue affecting Straight Through Processing functionality in the production environment. The incident impacted the Straight Through Processing component and overall production services. The service issue was resolved after 16 minutes of downtime.

Major April 17, 2026

April 2026: Production - Service issue detected

Detected Apr 17, 2026 8:23 PM EDT · Resolved Apr 17, 2026 8:27 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Straight Through Processing component in production. The incident impacted automated payment processing capabilities for 4 minutes. The service was restored and the issue was resolved.