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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 17, 2026

April 2026: Production - Service issue detected

Detected Apr 17, 2026 7:47 PM EDT · Resolved Apr 17, 2026 8:03 PM EDT · Duration 16 minutes

The Mastercard API experienced a major service issue affecting the Straight Through Processing component in production. The incident impacted automated payment processing capabilities for 16 minutes. The service has been restored to normal operation.

Major April 17, 2026

April 2026: Production - Service issue detected

Detected Apr 17, 2026 1:22 PM EDT · Resolved Apr 17, 2026 1:26 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting Mastercom services in the production environment. The incident impacted Mastercom functionality for 4 minutes before being resolved. Production services were restored to normal operation.

Major April 15, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 15, 2026 7:48 PM EDT · Resolved Apr 17, 2026 12:18 PM EDT · Duration 1 day

The Mastercard API experienced a major service issue affecting the Sandbox environment and Carbon Calculator Experience for 40.5 hours. Both the Sandbox testing environment and Carbon Calculator Experience functionality were impacted during this outage. The incident has been resolved and services have been restored.

Major April 15, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 15, 2026 7:36 PM EDT · Resolved Apr 15, 2026 7:44 PM EDT · Duration 8 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Issuer Enrollment - Auto Enablement service. The outage impacted the Sandbox environment, preventing users from accessing auto enablement functionality for issuer enrollment processes. The service was restored after 8 minutes of downtime.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 7:20 PM EDT · Resolved Apr 15, 2026 7:24 PM EDT · Duration 4 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 4 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 7:04 PM EDT · Resolved Apr 15, 2026 7:12 PM EDT · Duration 8 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 8 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 6:52 PM EDT · Resolved Apr 15, 2026 7:00 PM EDT · Duration 8 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 8 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 6:36 PM EDT · Resolved Apr 15, 2026 6:48 PM EDT · Duration 12 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 12 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 6:24 PM EDT · Resolved Apr 15, 2026 6:28 PM EDT · Duration 4 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 4 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 6:04 PM EDT · Resolved Apr 15, 2026 6:20 PM EDT · Duration 16 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 16 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.