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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 14, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 14, 2026 8:20 PM EDT · Resolved Apr 14, 2026 8:24 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Loyalty Insurance component in the Sandbox environment. The incident impacted the Loyalty Insurance service functionality for 4 minutes before being resolved.

Major April 14, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 14, 2026 8:12 PM EDT · Resolved Apr 14, 2026 8:16 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service incident affecting the Loyalty Insurance component in the Sandbox environment. The outage lasted 4 minutes before service was restored. No additional details about the specific cause or resolution method were provided in the incident report.

Major April 9, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 9, 2026 11:25 PM EDT · Resolved Apr 14, 2026 8:08 PM EDT · Duration 5 days

The Mastercard API experienced a major service issue affecting the Loyalty Insurance component in the Sandbox environment. The incident lasted approximately 116.7 hours (nearly 5 days), impacting developers and partners using the sandbox for testing Loyalty Insurance functionality. The service has since been restored to normal operation.

Major April 7, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 7, 2026 8:22 PM EDT · Resolved Apr 7, 2026 8:26 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. Both the MATCH Pro component and Sandbox environment were impacted during the incident. The service was restored after 4 minutes.

Major April 7, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 7, 2026 8:22 PM EDT · Resolved Apr 9, 2026 11:21 PM EDT · Duration 2 days

The Mastercard API experienced a major service issue affecting the Loyalty Insurance component in the Sandbox environment. The incident lasted 51 hours and impacted sandbox testing and development activities for loyalty and insurance-related services. The service has since been restored to normal operation.

Major April 7, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 7, 2026 12:45 PM EDT · Resolved Apr 7, 2026 12:49 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service and Sandbox environment. The incident impacted the availability and functionality of these components for users attempting to access sandbox testing capabilities. The service was restored after 4 minutes of downtime.

Major April 7, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 7, 2026 12:45 PM EDT · Resolved Apr 7, 2026 8:18 PM EDT · Duration about 8 hours

The Mastercard API experienced a major service incident affecting the MATCH Pro service in the sandbox environment. The outage lasted 7.6 hours, impacting developers' ability to test and integrate with the MATCH Pro functionality. The service has since been restored to normal operation.

Major April 1, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 1, 2026 3:18 AM EDT · Resolved Apr 1, 2026 3:22 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. The incident impacted both the MATCH Pro component and the Sandbox infrastructure. The service disruption was resolved after 4 minutes.

Major April 1, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 1, 2026 3:18 AM EDT · Resolved Apr 7, 2026 10:36 AM EDT · Duration 6 days

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. The incident lasted approximately 151 hours (about 6 days) and impacted both the MATCH Pro component and Sandbox functionality. The issue has been resolved, though specific resolution details were not provided in the incident report.

Major March 31, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 31, 2026 8:17 PM EDT · Resolved Apr 1, 2026 2:54 AM EDT · Duration about 7 hours

The Mastercard API experienced a major service issue affecting the MATCH Pro service and Sandbox environment for 6.6 hours. The incident impacted developers' ability to access and test MATCH Pro functionality in the sandbox environment. The service has been restored to normal operation.