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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 22, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 22, 2026 1:10 AM EDT · Resolved Mar 22, 2026 1:14 AM EDT · Duration 4 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.

Major March 22, 2026

March 2026: Production - Service issue detected

Detected Mar 22, 2026 1:10 AM EDT · Resolved Mar 22, 2026 1:14 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting Mastercom, Mastercom Extended, and Merchant Match Tool in the production environment. All three components were impacted during the incident, preventing normal operations for these services. The issue was resolved after 4 minutes of downtime.

Major March 20, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 20, 2026 1:23 AM EDT · Resolved Mar 22, 2026 12:18 AM EDT · Duration 2 days

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The outage lasted 46.9 hours, impacting developers and partners using the sandbox environment for testing transaction processing functionality. The service has since been restored to normal operation.

Major March 19, 2026

March 2026: Production - Service issue detected

Detected Mar 19, 2026 4:38 AM EDT · Resolved Mar 20, 2026 1:19 AM EDT · Duration about 21 hours

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 20.7 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has since been restored to normal operation.

Major March 12, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 12, 2026 4:04 PM EDT · Resolved Mar 19, 2026 3:34 AM EDT · Duration 6 days

The Mastercard API experienced a major service issue affecting the Sandbox environment and In Control for Commercial Payments service. The incident lasted approximately 155.5 hours (about 6.5 days). No specific resolution details were provided in the incident report.

Major March 11, 2026

March 2026: Production - Service issue detected

Detected Mar 11, 2026 5:55 AM EDT · Resolved Mar 12, 2026 4:00 PM EDT · Duration 1 day

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 34.1 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has been restored after the extended outage period.

Major March 11, 2026

March 2026: Production - Service issue detected

Detected Mar 11, 2026 5:43 AM EDT · Resolved Mar 11, 2026 5:51 AM EDT · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after 8 minutes of downtime.

Major March 11, 2026

March 2026: Production - Service issue detected

Detected Mar 11, 2026 4:51 AM EDT · Resolved Mar 11, 2026 5:39 AM EDT · Duration about 1 hour

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 48 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service was restored after 48 minutes of downtime.

Major March 11, 2026

March 2026: Production - Service issue detected

Detected Mar 11, 2026 4:15 AM EDT · Resolved Mar 11, 2026 4:47 AM EDT · Duration 32 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 32 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has been restored to normal operation.

Major March 11, 2026

March 2026: Production - Service issue detected

Detected Mar 11, 2026 4:07 AM EDT · Resolved Mar 11, 2026 4:11 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production. The outage impacted the production environment and lasted for 4 minutes before being resolved.